Contact & Support

 

We're Here for You

At El & James, we value every step of your journey — from browsing to unboxing. If you have questions, need help with an order, or simply want to connect, we’re just a message away.

📧 Email: support@elandjames.com
🕰 Business Hours: Monday – Friday, 10:00 AM – 5:00 PM (EST)
📆 Weekend Support: Saturday – Sunday, 10:00 AM – 2:00 PM (EST)

We aim to respond within 24 hours, including weekends, because personal service is part of what we stand for. Whether it’s tracking your order, understanding our materials, or just checking in — we’re always happy to help.

Reach out anytime — we’ll be right here.